Shipping Policies

Orders are typically shipped within 1-3 days. If otherwise, it will be stated in the Shop section of the site.

Tracking numbers are emailed to the customer when the order ships. It is imperative that you double check the email you enter in checkout! Please make sure it is spelled correctly! If you do not receive an email, please contact The Lioness Oracle so that the mistake can be rectified.

Domestic Orders (United States)

All orders within the U.S. are shipped Priority Mail, which depending upon location, takes 1-3 days. USPS does not guarantee this, and neither does The Lioness Oracle. Lost or damaged items caused by USPS are not the responsibility of The Lioness Oracle. It is up to the customer to file a claim with USPS. 

International Orders (Everywhere else in the world)

All orders are shipped USPS First Class International. The time it takes to receive the package depends upon location. Customers are responsible for tracking their package, and for all customs or handling fees upon arrival. Once the order is shipped, The Lioness Oracle is not responsible for loss, damages, or delays. Please note: Refunds will not be given for failure to claim package from customs!!! If order is returned to The Lioness Oracle, and the customer wishes for it to be resent, then the customer must pay the shipping fees, and for customs.

Please take note that international shipping can sometimes be unreliable. Purchase at your own risk, and be willing to track your package and file any necessary claims. PLEASE MAKE SURE YOUR ADDRESS IS CORRECT!

I am not responsible for shipping issues within your own country! I do the work of responsibly shipping your order on time. After that it is out of my hands!!!

Return Policy

The Lioness Oracle will not offer a refund because a customer is unhappy with the artwork, production details/quality, provides the wrong address, failure to claim package, or simply has a change of mind. In this case All Sales Are Final. 

If there is a flaw with an order, such as a missing item in the order, or a damage within the order not caused by USPS, or any mistakes that are truly on my end, then contact The Lioness Oracle. In these situations I will do my best to make you as happy as possible!

Thank you for purchasing from The Lioness Oracle, which is a small, BIPOC woman owned business! Your support is much appreciated! Blessings!